#refreshinglydifferent
Here at Spencer James Estates we treat you as an individual and not a number.
We would rather concentrate on you rather than "just another house".
What makes Spencer James?
Spencer James Estates was created to not only change the perception of the property services industry but to give you the ultimate experience in what should be some of the biggest decisions in your life.
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We conducted numerous surveys with the general public in regards to the "typical estate agency experience". The results were staggering with communication and many other basic duties not being adhered to, this was a big step in the creation of Spencer James Estates.
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Spencer James Estates strives to operate a refreshingly different approach to being an estate agent - one where we treat you as an individual and not just another property on our books.
Where is Spencer James Estates based?
Spencer James Estates is an independent estate agent based in Welwyn Garden City. We help people to buy and sell their homes in Welwyn Garden City , Hertford and the surrounding villages.
Click here to read our Welwyn Garden City & Hertford Area Guide
The answers to your questions
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How can you assure us of a superior service?We will only take on a maximum number of properties at any one time so not only do you get maximum exposure, you get dedicated time from our staff no matter how busy we are.
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How can you offer such a superior service, yet still be competitive with your fees?"As you will be aware times have changed massively in regards to social media/advertising and how we communicate as a whole. These changes, if utilised correctly enable us to keep costs down and if anything we believe, a more efficient way of working. We also aren't (and never intend to be) a huge organisation that pay directors/shareholders who may not work on a day to day basis in direct relation to selling your property.
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How long am I tied in with Spencer James Estates?We are so confident that we will sell your property quickly that you’re only tied in to a sole agency contract with us for 60 days, after that you are free to do whatever you wish, however there will be multiple contact to advise on where things are heading. If you wish to terminate the agreement all together, simply hand in 14 days’ notice and we will take the property off the market once the 14 days are up if we haven’t already sold it by then.
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How can I contact you?We are contactable by telephone (office and mobile), email and social media. This is another difference we believe makes us superior to our competitors. We simply don't switch off for the day at 6pm, we aim to return all enquiries at light speed times. We certainly don't believe in "out of office" auto replies. Instead someone else in the team will pick it up and come back to you.
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What is the aim of Spencer James Estates?Our aim is to provide a service where we excel in what we do especially in what is said to be one of the most stressful experiences in a person's lifetime. Sure, there will be things that happen that will be out of everyone's control in the process but if everything else is delivered in the highest order then we hope you will recommend our services to others.
The Team
Spencer Evans
Director
Lucy Wilson
Property Negotiator
Property Negotiator
Rebecca
Atkinson
What do our customers
say about Spencer James Estates?
"I would have no hesitation in recommending Spencer James to anyone who is looking for a professional and proactive agent."
"Spencer and the team were a pleasure to deal with throughout the process. Spencer himself was attentive, courteous and very professional at all times. We certainly viewed him as an honest broker - rarely the case in the estate agent business in my experience!"
"Blown away by the speed and professionalism of this company. Spencer was a pleasure to deal with and definitely offered a different experience compared to the stereotypical estate agent."
"Spencer was just great and couldn’t of done more to help us through the buying process. So rare to find someone who has a heart and wants to make a difference in the uncertain procedures we have. He really is worth selling or buying through, you won’t be disappointed."
"My experience with Spencer James was a very pleasant one and different compared to previous sales. The sale was quick, efficient and very professional. The team at Spencer James were honest, reliable and friendly throughout the process. I would highly recommend."
#refreshinglydifferent